Reference view. The Office of the Municipal Administrator registers are empty or the database is not yet reachable from here. Figures show zero until records are encoded on the live site. All structure, forms and workflows are fully functional.
Performance Dashboard
Live snapshot across all OMA functions (RA 7160 §480).Pagfeedback workflow rebranded for kulambogan
Municipal service feedback command center
Citizen concerns, ARTA service feedback, office coordination, and resolution monitoring now sit inside the Office of the Municipal Administrator dashboard for routing, follow-up, and executive action.
0Open tickets
030-day intake
0Overdue
0%Resolution
0
Active directives
In progress / approved
0
Open coordination
Awaiting action
0
Open support requests
Being serviced
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Feedback received
Rolling 30 days
0
Open feedback
Citizen tickets
0
Overdue feedback
Past due date
0%
Resolution rate
Resolved / total
0.0 days
Average response
Resolved tickets
0
Reforms ongoing
Org development
0
Disaster support
Active activations
0
Upcoming meetings
Scheduled
Feedback operating lanes
Pagfeedback case workflow adapted to the Municipal Administrator's coordination role.
0Needs triage
0In coordination
0Due in 7 days
0Overdue
0Resolved 30d
Six-month feedback trend ReceivedResolved
Feedback urgency
No urgency data yet.
Citizen feedback by status 0 total
No citizen feedback yet.
Feedback by concern type
No citizen feedback yet.
Intake source
No source data yet.
Barangay signals
No barangay data yet.
Assigned offices / services
No office routing yet.
Directives by status
No directives encoded yet.
Reforms by status
No reforms encoded yet.
Statutory mandate
RA 7160 §480(j)(2) — functions of the Administrator.i
Plans & Strategies
Develop plans and strategies on management, programs and projects and implement them upon approval by the Mayor.
ii
Inter-Office Coordination
Assist in coordinating the work of all LGU officials under the Mayor; convene the chiefs of offices.
iii
Personnel Program
Establish and maintain a sound personnel program promoting career development and the merit principle.
iv
Organizational Development
Conduct continuing organizational development toward effective administrative reforms.
v
Disaster Admin Support
Be in the frontline of administrative support services during and after man-made and natural disasters and calamities.
vi
Advisory to Mayor/Sanggunian
Recommend to the Sanggunian and advise the Mayor on management and administration of the LGU.
Recent activity
No activity yet. Use the tabs above to encode the first records.
Quick actions
Find Your Office
Search or pick the office transacted with, choose the service, then share feedback. The selected office and service are routed into the Municipal Administrator ticket register.
20 offices
Municipal Mayor's Office
Executive services, endorsements, clearances, and citizen assistance under the Local Chief Executive.Sangguniang Bayan / Vice Mayor
Legislative assistance, public hearing concerns, and requests for ordinances or resolutions.Municipal Treasurer's Office
Local taxes, fees, official receipts, business tax payments, and treasury collections.Municipal Accountant's Office
Accounting records, disbursement vouchers, payroll, and certification of financial records.Municipal Budget Office
Appropriation certification, budget review, and budgetary control services.Municipal Assessor's Office
Tax declarations, property assessment, and real property records assistance.Municipal Planning and Development Office
Zoning, development data, project monitoring, and planning clearances.Municipal Civil Registrar
Birth, marriage, death, civil registry, and correction-of-entry services.Business Permits and Licensing Office
Business permit applications, renewals, inspections, and licensing assistance.Municipal Engineering Office
Building permits, engineering inspections, public works certification, and technical assistance.Municipal Health Office
Public health, sanitation, medical certificates, and community health services.Municipal Social Welfare and Development Office
AICS, senior citizen, PWD, solo parent, child, family, and crisis assistance concerns.Municipal Agriculture Office
Farmers, fisherfolk, agricultural extension, inputs, and livelihood support.MDRRMO
Emergency response, rescue, disaster training, drills, and safety certification concerns.MENRO
Solid waste, sanitation, environmental clearance, tree and coastal-resource concerns.Municipal General Services Office
Supplies, property, asset clearance, facility use, and municipal equipment concerns.Tourism, Culture and the Arts Office
Visitor information, tourism reports, office requests, and tourism-related complaints.Human Resource Management Office
Personnel records, recruitment, training, leave, and employee service concerns.Economic Enterprise / Market Operations
Public market, stalls, terminal, slaughterhouse, and local enterprise concerns. No matching office or service found.
Customer Satisfaction Survey Reference
The public form below follows the Pagfeedback/ARTA CC and SQD pattern.CC1 - AwarenessCitizen's Charter visibility and awareness.
CC2 - VisibilityWhether the charter was visible in the office.
CC3 - HelpfulnessWhether the charter helped the transaction.
3
Service Quality Dimensions (SQD)
Optional preview for encoding service quality feedback: 5 = Strongly Agree, 4 = Agree, 3 = Neutral, 2 = Disagree, 1 = Strongly Disagree, 0 = N/A.
SQD0 Overall satisfaction with the service
SQD1 Reasonable time spent for the transaction
SQD2 Office followed the requirements and steps
SQD3 Steps were simple and easy
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